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 From: Jake Irvine 
Sent: Monday, March 25, 2013 11:03 PM
 Importance: High

 To: Donald J. Leske Sr.
 Subject: RE: Move out thoughts
  Don, YOU ARE AMAZING!!!   Thank you so much for all your
  effort in dealing with us .....we have been kind of stressed out today trying
  to figure out how to do all of this in the next couple days and how to take
  care of the move out and settlement .....and all the what-if's - but you have
  lightened our load, put us at ease and instilled even greater confidence and
  respect by what you have done and how you have handled this situation
  and I am extremely grateful and appreciative of you and what you have done
  for us and on our behalf.  

 .....hopefully I can show you some gratitude by referring our friends, family or
  anyone else I know of that is looking to rent or have something rented or managed. 
  The people at our new management company seem nice, but after dealing with
  you they will have very, very large shoes to fill and will have a hard time winning our
  respect, admiration and loyalty like you have. ....

Again, thank you SO much for all you have done for us!

Jake Irvine
IT Computer Solutions

Feb. 12th, 2013

To: BCI Properties Broker
From: Lisa Orb-----(deleted for privacy)

Dear Mr Leske,

I felt compelled to inform you of the stellar customer service I received this evening. I had a rough day looking at rentals. Most property managers didn't return my calls and the properties I did see today were a huge disappointment. I can't believe how many renters destroy and damage houses.

I came home with a heavy heart (my husband had an unexpected job offer that derailed our plans to move to Spokane the end of Feb - now we're scrambling to find a nice, decent, affordable rental in2.5 weeks!- AND I'm 4.5 months pregnant with twins) and feeling pretty hopeless continued to look at rental listings. Found one possibility with John as the listing agent.

I was shocked when John answered the phone at 9pm (I was expecting to leave a msg) and offered his assistance. He was sympathetic to my/our situation, discussed potential rental options and promised to help. After speaking to John, my spirits have lifted and I feel hopeful again. Thank you for employing a kind, energetic and hard working individual. I feel confident John will take good care of us and get us into the right property within our tight timeframe.
Warmest regards,

Lisa Orb----- (deleted for privacy)

Rebecca Feld
Posted July 10, 2012 11:21 AM
I have been renting from BCI Properties for the last two years. My son has also rented from BCI and has only had amazing experiences.  They have always advocated for me as a tenant and made sure that everything is fair.  Whenever a repair has been needed, like a leaky sink, they make it their top priority and have always ensured that the repair work is done quickly without compromising the quality of work.  Thank you Don and Emily for helping me find the right home for my family and taking care of all of our needs.

RF/ 7-10-12

Dear Don,

I am a senior US citizen and I live in New York, NY 

 I have, unfortunately, to go on sections 8.  But I have no credit score at all. Will I be eligible, if I qualify in all other respects?  I will have to go to the PHA office persoanlly to apply since I cannot get into the application form online because I have to enter my credit score to get in there........ - read more.... 
--- Hello J,

Glad to help you if I can. First please note that I am not licensed to do business in any other state than Washington State and I am not an Attorney, so I cannot give you legal advice.

That being said, I read a 3/27/2008 article by Manny Fernandez in the New York Times, which said.... read more...

1. You should be eligibleI would think even without a credit score, as long as you can prove that you are a legal resident. Everyone has a credit score.., if they are a legal citizen of the USA..., read more...  must read more.
REPLY from tenant:
Dear Don, I don't even know how to thank you for all your valuable time you put into answering my questions. You really lifted my self esteem and courage.  I bet you are the best and fairest landlord in whole US.  Again, thanks for such valuable and comforting advice and suggetions. You are 100 times my "volunteer of the month."  Please do never leave AllExperts. com giving help and expertise advice.
Thanks and God bless........


Email received:

From: Daniel T. [mailto:Daniel*****@yahoo.com]
Sent: Saturday, December 31, 2011 8:34 AM
To: Ashley Larez / BCI Properties
Cc: Donald J. Leske II
Subject: Re: Maintenance for tenant

Ms. Larez,

All the work orders I have put in have been fixed…, thank you so much for all your help. Also all the technicians were friendly and polite while in our home.

Thanks again for taking care of us.

Daniel and Rachel T.

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Tenants with questions about how to deal with rental issues, landlord demands, tenant rights, move-in and move-out expectations and other issues get answers at AllExperts.com

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